Welcome to Tikaasha Creations. By accessing our website and placing an order, you agree to the following Terms & Conditions. Please read them carefully before using our services.
1. General
These Terms & Conditions govern your use of the Tikaasha Creations website and all purchases made through it. We reserve the right to update these terms at any time without prior notice.
2. Products
All our products are handcrafted, and slight variations in color, texture, size, or design may occur. These natural variations are part of the unique craftsmanship and should not be considered defects.
3. Orders & Payments
- All orders are subject to acceptance and product availability.
- Full payment must be completed before order processing.
- We accept payments through secure and trusted payment gateways.
- Prices are listed in the applicable currency and may change without prior notice.
4. Custom & Bulk Orders
Customized, personalized, and bulk orders are created according to the customer’s requirements. Once confirmed, such orders cannot be cancelled, returned, or exchanged unless they arrive damaged or incorrect.
5. Shipping & Delivery
We strive to dispatch all orders within the promised timeline. Delivery times may vary depending on your location, courier services, public holidays, or unforeseen circumstances. Tikaasha Creations is not responsible for delays caused by third-party logistics providers.
6. Cancellation Policy
Orders may be cancelled only before production or dispatch begins. Once an order has been handcrafted, customized, or shipped, cancellation requests cannot be accepted.
7. Returns & Refunds
Returns or replacements are accepted only if the product is received damaged, defective, or incorrect. Any issue must be reported within 48 hours of delivery, along with clear photographs of the product and packaging. Approved refunds or replacements will be processed after verification.
8. Intellectual Property
All website content, including product designs, images, logos, graphics, text, and branding, is the exclusive property of Tikaasha Creations and may not be copied, reproduced, or used without prior written permission.
9. Limitation of Liability
Tikaasha Creations shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products beyond the value of the purchased order.
10. Privacy
Your personal information is handled in accordance with our Privacy Policy. By using our website, you consent to the collection and use of information as described therein.
11. Governing Law
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India. Any disputes arising from these terms shall be subject to the jurisdiction of the competent courts in India.
12. Contact Us
If you have any questions regarding these Terms & Conditions, please contact us using the contact details provided on our website. Our team will be happy to assist you.
Thank you for choosing Tikaasha Creations. We appreciate your trust and look forward to making your celebrations truly memorable.